Reviews

Look at what our clients have to say about the quality of service they received from On Track Garage Doors.

Lewis HayesLewis Hayes ★★★★★ My old garage opener stopped working. I made a call and was able to schedule an appointment for the next morning. Repairman arrived on time and we determined that my old garage door system should be replaced. I was expecting to have to wait for parts and another appointment to replace the system but he had come with everything needed. Remarkably in only 1.5 hours my new system was installed and worked perfectly! Wife’s happy I’m happy and the dogs happy!J Ro CozartJ Ro Cozart ★★★★★ Couldn’t recommend them more. They were quick, efficient and easy to communicate with. The service was cost friendly, and they were very responsive. I would definitely use them again if needed !Thomas ForresterThomas Forrester ★★★★★ Jack at On Track Garage was very helpful, prompt, knowledgeable and honest with the repair of my garage door motor. He’s gained a loyal customer and I would highly recommend to anyone who needs assistance with any garage door needs.Brian FBrian F ★★★★★ Jack is awesome. He was quick and made everything really easy. I highly suggest going with an insulated garage door. It looks nice and smooth from the inside. The tracks and movement of the door have no binding and it is quiet.He was also a pretty nice person.I highly recommend him.Matthew TringaliMatthew Tringali ★★★★★ Jack was prompt, professional, handled everything with excellence at a very fair price.Alexandra MillsAlexandra Mills ★★★★★ Easy communication, quick response to help diagnose our problem and get it fixed!Sue EchavarriaSue Echavarria ★★★★★ We have called him on 2 different occasions, both times he arrived on time, very professional & super helpful. We will definitely recommend on track to anyone that needs any garage door repairs & will call again in the future for any additional services we need. Highly recommended.RobertRobert ★★★★★ This is the second time we’ve used On Track services. Jack’s professionalism and attention to detail is definitely the reason why we keep using him. He was able to fix our garage door and program everything that we needed from an existing garage door within just 4 days of calling him.I strongly recommend him to anybody who needs garage door install or repair services.MichaelMichael ★★★★★ Jack was exceptional. If you don’t call him you are missing out on the rare opportunity to enjoy a contractor experience. I could rave more but that says it all. Thank you Jack.Paul SwedloffPaul Swedloff ★★★★★ Jack the owner of On Track Garage Doors is the best—always answers the phone, prompt service, reasonable prices, way overqualified, and takes pride in his work! I’ve been building custom homes in Charleston for 20+ years, On Track is my go to company for all of my garage door needs!js_loader
I could not be any happier with my experience with On Track Garage Doors. The price was fair, scheduling was easy, and the installer was efficient, pleasant, and thorough. He made sure everything worked correctly and that I was familiar with the openers and had no further questions. – Christine S.
The guys at On Track Garage Doors Installed our door this week. We were impressed with their professionalism and the great job they did in no time. The door looks great and works perfectly. 10/10 recommended! – Marie L.
They installed a new spring/converted the spring of the door. They also installed my new garage door opener/programmed the door with me. Very pleased with the service, the conversation over the phone, and of course the price! – Agnes H.
They did an incredible job. The new door is awesome and works great. They were prompt and courteous during the evaluation, sales, and installation. They hooked everything up and showed us how everything worked. – Christiane R.
From start to finish, everything was nothing short of amazing! Everyone was so kind, respectful, and helpful. The installer was excellent as well. I could not have asked for a better company. Thank you again to everyone that helped me with replacing my garage door. – Aline K.
The tech showed up on time and was very polite. He explained all the issues with my garage door opener and gave me a few options. We decided to install a brand new opener. Great price! Honest and knowledgeable. Will recommend and use in the future. – Colin L.
Great company and I am very satisfied. The gentleman was very prompt and very polite. He was very knowledgeable and answered all my questions. Did all repairs and replacements that were necessary, finished in under 1 hour, informed me of everything he did, and gave me plain and simple instructions on what I needed to do to be operational. – Noelle M.
They scheduled an appointment for repair the next business day. The technician was on time, courteous, and fast. He gave me an estimate before starting repairs. I could not be happier with the results. I highly recommend them! – Herve P.
I called On Track Garage Doors and was surprised to be able to have a technician at my home the same day to repair my broken garage door. Fast, friendly and reasonable prices. Will certainly use this company again if the need arises! – James M.
Super nice and very fair and transparent! Called and kept me up to date, arrived on time, didn’t rush me with any of my questions, explained everything, and gave recommendations according to my own personal needs. – Kelton B.
The tech arrived promptly, fixed my garage door quickly, and then showed me exactly what had been done. The door is now like new. Thank you! – Ella B.
On Track Garage Doors is an excellent business. They do great work and honor their warranties. We will use them again in the future. Highly recommend them! – Sophie C.
They showed up on time and called to let me know they were on their way. Very knowledgeable and customer service is outstanding. Fixed the problem in no time at all. Had everything needed to do the job. Would highly recommend On Track Garage Doors! – Ella E.
I had to call because I put something in the way of the door shutting and it jumped the track. It was already afternoon, but they still got there to fix it later that day. Went out of the way to fix it quickly and professionally. Thank you for your hard work guys. – Margot G.
From the initial experience with a salesman was excellent. The installation was all amazing. The service was prompt and on time. Very happy with the results. – Curie W.

OUR SERVICES

Quality Service & Garage Door Products at Affordable Prices

On Track Garage Doors is the leading provider of garage door installation, maintenance, and repairs in our the Lowcountry, serving Charleston, Mount Pleasant, Johns Island, James Island and surrounding areas. We offer:

Same Day Garage Door Repairs

Same Day Garage Door Repairs

If your garage door is noisy, slow, or won’t open and close at all, we can provide same-day repairs.

Garage Door Installation

Garage Door Installation

Our highly trained technicians will install your new garage door or commercial overhead door meticulously.

Garage Door Openers

Garage Door Openers

Let our experts help you select and install a new garage door opener when your old one needs replacement.

Commercial Garage Door Services

Commercial Garage Door Services

Our best-in-class commercial products will keep your business operating effortlessly

WHY CHOOSE US?

We'll Get You Back on Track!

Our friendly office staff and knowledgeable technicians will make your next garage door experience a pleasurable one.

Fast Scheduling and No Service Call Charges

We offer same-day and emergency services, even on evenings, weekends or holidays.

Same Day & Emergency Service

Open Evenings, Weekends & Holidays

Fully Stocked Trucks for Quick Repair

We Beat Any Written Estimate by 5%

We pride ourselves on our affordable, competitive pricing, so we’ll beat any written estimate by at least 5%.

No Service Call Charges

We Beat Any Written Estimate by 5%

Free Estimates

Home of the 30 Year Warranty

We proudly offer the longest warranties in the industry, so you can have peace of mind for years to come.

State-of-the-Art Products

Highly Trained Technicians

Home of the 30 Year Warranty