Reviews

Look at what our clients have to say about the quality of service they received from On Track Garage Doors.

brenda phillipsbrenda phillips ★★★★★ I reached out to On Track Garage Doors for an issue with my garage door opener. Jack responded very quickly to discuss the issue. Due to scheduling issues, Jack graciously referred me to another company for service. I truly appreciate Jack’s response.A MarA Mar ★★★★★ I was desperately in need of garage door help as my garage wouldn’t close on a Saturday. Due to a family emergency On Track Garage Door was not able to check out my garage but he was very responsive to my questions and I even asked if he could FT me to see if there was a way to get the garage down without having to call out someone on a weekend. He walked me through everything I should do to save money and even provided reputable companies. He provided A++++ customer support over the phone. I will definitely be using this company for my future needs!Thank you so much On Track Garage Door!! 🙏🏽🙏🏽Lindsey HavensLindsey Havens ★★★★★ Excellent company for garage door repair. Jack was quick to respond, diagnosed the problem via email, and repaired the garage door the next day. Great service, fair pricing, highly recommend.Danielle GunnDanielle Gunn ★★★★★ Jack was quick and thoroughly explained to me the process. Would definitely recommend!James TangiresJames Tangires ★★★★★ Jack was great! He showed up on time and explained everything. He didn’t try to upsell us on anything we didn’t need. He said it would take him 2 hours to install our garage door motors, reinforcements, and quick turn brackets. He arrived at 11:05am and was done at 1:05pm. He was very professional. Would absolutely recommend him.Jon MadduxJon Maddux ★★★★★ Jack installed a massive 20 foot x 11 foot garage door for me. He previously did two “standard” doors for me at our house also. Jack works hard and has great attention to detail. He doesn’t up-sell you like the big door folks in Charleston do. He is also a one man show… nothing gets delegated or lost and I love that. Highly recommend.Kaitlyn FrancisKaitlyn Francis ★★★★★ Jack was wonderful to work with! Very responsive and took care of the issue quickly. Would highly recommend!!Mitchell MullvaneyMitchell Mullvaney ★★★★★ On Track did a great job installing my door. Was polite and knowledgeable throughout the whole process and guided me to make the best choice on the door for my budget and quality.Andrew PolmAndrew Polm ★★★★★ Jack was fast to respond, fast and thorough in the ordering and install. 10/10 professionalism. Not to mention he was the most competitive on pricing. Would recommend to anyone in need of garage door work.Dawn ItzkowitzDawn Itzkowitz ★★★★★ Great and really quick service! We had one garage door opener replaced and everything was programmed including the garage door that was not replaced.js_loader
I could not be any happier with my experience with On Track Garage Doors. The price was fair, scheduling was easy, and the installer was efficient, pleasant, and thorough. He made sure everything worked correctly and that I was familiar with the openers and had no further questions. – Christine S.
The guys at On Track Garage Doors Installed our door this week. We were impressed with their professionalism and the great job they did in no time. The door looks great and works perfectly. 10/10 recommended! – Marie L.
They installed a new spring/converted the spring of the door. They also installed my new garage door opener/programmed the door with me. Very pleased with the service, the conversation over the phone, and of course the price! – Agnes H.
They did an incredible job. The new door is awesome and works great. They were prompt and courteous during the evaluation, sales, and installation. They hooked everything up and showed us how everything worked. – Christiane R.
From start to finish, everything was nothing short of amazing! Everyone was so kind, respectful, and helpful. The installer was excellent as well. I could not have asked for a better company. Thank you again to everyone that helped me with replacing my garage door. – Aline K.
The tech showed up on time and was very polite. He explained all the issues with my garage door opener and gave me a few options. We decided to install a brand new opener. Great price! Honest and knowledgeable. Will recommend and use in the future. – Colin L.
Great company and I am very satisfied. The gentleman was very prompt and very polite. He was very knowledgeable and answered all my questions. Did all repairs and replacements that were necessary, finished in under 1 hour, informed me of everything he did, and gave me plain and simple instructions on what I needed to do to be operational. – Noelle M.
They scheduled an appointment for repair the next business day. The technician was on time, courteous, and fast. He gave me an estimate before starting repairs. I could not be happier with the results. I highly recommend them! – Herve P.
I called On Track Garage Doors and was surprised to be able to have a technician at my home the same day to repair my broken garage door. Fast, friendly and reasonable prices. Will certainly use this company again if the need arises! – James M.
Super nice and very fair and transparent! Called and kept me up to date, arrived on time, didn’t rush me with any of my questions, explained everything, and gave recommendations according to my own personal needs. – Kelton B.
The tech arrived promptly, fixed my garage door quickly, and then showed me exactly what had been done. The door is now like new. Thank you! – Ella B.
On Track Garage Doors is an excellent business. They do great work and honor their warranties. We will use them again in the future. Highly recommend them! – Sophie C.
They showed up on time and called to let me know they were on their way. Very knowledgeable and customer service is outstanding. Fixed the problem in no time at all. Had everything needed to do the job. Would highly recommend On Track Garage Doors! – Ella E.
I had to call because I put something in the way of the door shutting and it jumped the track. It was already afternoon, but they still got there to fix it later that day. Went out of the way to fix it quickly and professionally. Thank you for your hard work guys. – Margot G.
From the initial experience with a salesman was excellent. The installation was all amazing. The service was prompt and on time. Very happy with the results. – Curie W.

OUR SERVICES

Garage Door Services for Your Home or Business

From garage door repairs and maintenance to new installations, we've got Charleston and the Lowcountry covered. We offer:

Same Day Garage Door Repairs

Same Day Garage Door Repairs

A broken garage door can't always wait. From snapped springs to doors that won't open or close, we offer same-day repairs to help get things moving again. Appointments are subject to availability.

 

Garage Door Installation

Garage Door Installation

Ready for a new garage door? Whether you're replacing an old door or installing one for a new property, we'll help you find an option that fits your home, needs and budget.

 

Garage Door Openers

Garage Door Openers

Tired of dealing with an unreliable garage door opener? We repair, replace and install automatic garage door openers so you can get in and out without the hassle.

 

Commercial Garage Door Services

Commercial Garage Door Services

From repairs to new installations, we help local businesses keep their commercial garage doors in working order so they can get on with their day.

WHY CHOOSE US?

We'll Get You Back on Track!

 

Garage door problems are frustrating enough. Getting them fixed shouldn't be. With more than two decades of industry experience, we're here to make repairs and installations as straightforward as possible. From your first call to the finished job, our focus is on finding the right solution for your needs.

 

Fast Scheduling and No Service Call Charges

We offer same-day and emergency services, even on evenings, weekends or holidays.

Same Day & Emergency Service

Open Evenings, Weekends & Holidays

Fully Stocked Trucks for Quick Repair

We Beat Any Written Estimate by 5%

We pride ourselves on our affordable, competitive pricing, so we’ll beat any written estimate by at least 5%.

No Service Call Charges

We Beat Any Written Estimate by 5%

Free Estimates

Home of the 30 Year Warranty

We proudly offer the longest warranties in the industry, so you can have peace of mind for years to come.

State-of-the-Art Products

Highly Trained Technicians

Home of the 30 Year Warranty